We process orders within 1–3 business days. Delivery typically takes 8–12 business days, depending on your location. You’ll receive a tracking number once your order has shipped.
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase, simply contact us within 30 days of delivery for a replacement or refund.
Is my payment information secure?
Yes. We use secure SSL encryption and trusted payment providers to ensure your personal and payment information is fully protected.
How can I contact customer support?
You can reach us anytime at support@furongpet.com. Our support team will respond within 24 hours to assist you with any questions or concerns.
